The Support Policy describes the support provided for users of plugins created by SuitePlugins.

Support for Non-commercial plugins

We provide basic support for our non-commercial plugins. This support is limited to the following:

  • Responding to questions about features and functions of plugins
  • Reporting of Bugs
  • Discussion of ideas to improve plugins

Support for Commercial Plugins

We provide more in-depth support for commercial plugins. Each customer can find a sub-forum available to discuss issues, ideas and receive hands-on assistance.

Additional Support

For persons that require additional support, support packages will soon be available for purchase for dedicated support.

Customizations

We at SuitePlugins are no strangers to implementing customized work for our users. We will be implementing a simple method of requesting customizations but until then you can contact SuitePlugins via our Contact page.

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