You are in good hands. We are no strangers to working with Ultimate Member, it is actually something that our experts specialize in and work on daily. No matter what the issue is, we will do our best to resolve it for you with a money back guarantee if we can’t.
Getting help is extremely easy, simply click Request Service and share every detail that you can about the issue and an expert will follow up with you via email. In some instances, a call may be required to discuss in detail. Once an expert has reviewed your request, a special order is generated for you to accept and pay for the service of resolving the issue. Then finally, after the issue is resolved, any files or documentation will be added to your dashboard for you to access anytime.
Here are some common issues that we can resolve for you
- Template and theme issues
- Profile and Registration form issues
- Official and 3rd-party plugin issues
- White screen issues
- Errors being displayed in logs and on screens
- Buttons not working
- Broken website/theme
- User issues such as missing users, locked out users
