Tagged: shortcode grid video thumbnail
- November 13, 2017 at 12:07 pm #5870
I’m trying to display my users’ gallery grids on their main profile tab.
I’m able to do this using a shortcode in this format
[um_gallery_albums user_id="1"], HOWEVER video uploads do not display their still images instead of the video thumbnail you just get black spots and the img references look like this
<img src="https://worldentertainmentresourcecompany.com/wp-content/uploads/um-gallery/3/https:/www.youtube.com/watch?v=AqnIWoaF6zU" />.
Compare that to the gallery pages (https://worldentertainmentresourcecompany.com/members/kennypetrowski/?profiletab=photos) where the img references there look like this:
<img src="//i.ytimg.com/vi/AqnIWoaF6zU/0.jpg?custom=true&w=150&h=1150" />
Please tell me theres an easy fix for this??!!
In leu of a fix, I could live with forcing my user’s main profile URL to automatically be their Photo Gallery page, but even when I do this I see the same issue with the video thumbnails. It appears this happens unless the URL is /members/kennypetrowski/?profiletab=photos.
November 13, 2017 at 12:16 pm #5872
- This topic was modified 2 years, 3 months ago by Kenny Petrowski.
Thanks for reaching out. I am in the process of adding some new video providers, I will take a look at this and try to make a work-around if necessary. It appears well for me but I will make some adjustments.November 13, 2017 at 12:20 pm #5873
Appreciate it! Any idea of ETA for a possible work-around? I have a client here who’s really eager to have this working on his site and I want to appropriately manage his expectations.
Thanks so much!November 13, 2017 at 12:25 pm #5874
I will begin immediately but I am not absolutely sure of the outcome. I may send you a few versions to try out on your site to see which works best for you or we can discuss providing access to your site over email and I make the fixes catered to your site.November 13, 2017 at 12:29 pm #5875
Sounds good! You let me know what’s best for you. I also tested it on another dev site and had the same results. We’re hosting with WP Engine.. not sure if server settings could have something to do with it.
KennyNovember 15, 2017 at 10:41 am #5915
Hey guys- I’m just following up here to see if we have a solution in sight here.
Thanks!November 15, 2017 at 10:43 am #5916
Look out for an email from me.
- You must be logged in to reply to this topic.